(This is part of a series of posts about my trip to the USS Nimitz with a group of bloggers. Guy Kawasaki tells the story best. Click the photos for close-ups.) Charlene Li asks a fantastic question: Would you invite 16 bloggers to spend 24 hours with your company? The Navy gave us free reign [...]
Palm Pre: Missing the word of mouth opportunity
May 27, 2009
Excitement started to build for the Palm Pre phone after the January consumer electronics show. Everyone said it was amazing. I was eager to try it, even though I had bad coverage from Sprint years ago. This was a chance for Palm and Sprint to win me back. So I waited. I signed up for [...]
How to get someone to blog about you
May 22, 2009
1. Just ask nicely 2. Give them something to blog about Example: John Jantsch of Duct Tape Marketing sent me a nice shirt and a nice note. That's all it took. Before your PR firm launches some complex, expensive blogger-relations stunt, first try sending a note instead. Important: It only works if you're friends with [...]
Sign up for the Ragan Word of Mouth Mini Crash Course; May 6, Chicago
April 30, 2009
On May 6, I'm going to be giving a condensed version of the Word of Mouth Marketing Crash Course specifically for corporate communicators at the Ragan Corporate Communicators Conference here in Chicago. If you've been interested in the Crash Course but haven't been able to afford or find the time for the full course, this [...]
Three secrets to making your message go viral
April 30, 2009
Great ideas from Dan Heath and Chip Heath their Fast Company column. They talk about some the WOM classics that we featured in the 2006 WOMMA conference, including The National Outdoor Leadership School, the Fiskars campaign from Brains on Fire, and a nice lesson from Emanuel Rosen's great book "The Anatomy of Buzz". If you [...]
KFC wants to fix your potholes
March 27, 2009
KFC has offered to fix all the potholes in 4 U.S. cities (with a KFC logo imprint on the patch). This is a fantastic PR/word of mouth stunt: The press coverage has been fantastic, everyone will be talking about it, and it address economic issues without being a downer. There is a definite overlap between [...]
The future of PR
January 4, 2009
Good thoughts from Valeria Maltoni on the future of PR and social media. Good PR comes at a cost – research, the experience of knowing what's important, the relationships we build to offer content that people want to make part of their lives. New media helps do the rest – it helps reinforce the publics' [...]
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