[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Here’s to the companies who fix what’s broken, remove the headaches, and do their part to end the insanity [...]
Tag Archives: Nordstrom
You can’t make everyone happy. Learn to know who matters.
You can’t be all things to all people. Some customers are going to love you, some are going to hate you. You have to learn which customers matter. Some deliver high profits with low time/money cost. Some are more work, but they are strategically useful. And some are going to eat up all your resources [...]
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