Marker’s Mark Ambassadors love to show off their affiliation with the company. So Maker’s gives every ambassador a set of business cards to carry. Each of those handouts is a high-value word of mouth referral. There are tons of legendary stories of proud ambassadors using the cards to show off their whisky expertise, to start [...]
Maker’s Mark does it again
December 24, 2011
Another perfect holiday gift from Marker’s Mark to their ambassadors: A sweater for your bottles. It’s a perfect word-of-mouth generator in so many ways: Fun and worth talking about Something you will display, which gets the whole family talking about it Worth saving, so it starts more conversations next year. (Thanks, Matt.)
Authenticity runs deep
August 6, 2011
Authenticity isn’t something your marketing department creates. Authenticity isn’t an "authentic look and feel" — that’s the opposite of authenticity. Authenticity is when you do the right thing, the right way, for the right reason. Example: Marker’s Mark isn’t just "hand crafted" as part of some marketing spin. Here’s a picture of the printing press [...]
Chief Inefficiency Officer says, “Don’t screw up the whisky!”
November 5, 2010
So many companies build something great — then go off a cliff when they forget to stop at the top. How are you balancing innovation with execution and tradition? Sometimes it’s OK to stop changing and instead invest your effort in keeping something great. That’s the challenge facing Rob Samuels as he prepares to take [...]
What it means to have a “brand”
July 20, 2010
On the front page of the June 19 New York Times: A self-described “fat redneck,” he speaks in a marble-mouthed Mississippi drawl, loves Maker’s Mark bourbon, resembles an adult version of Spanky from the Little Rascals, and fits no one’s ideal of a sleek new political model… (A description of Haley Barbour.) When they wrote (and [...]
12 great brands teach you how to get word of mouth
June 26, 2010
Come to Word of Mouth Supergenius to hear fantastic real-world word of mouth success stories from great companies. I promise that these are some of the best case studies you’ll ever see. It’s July 20 in New York (full info here). Learn how Maker’s Mark is turning customers into lifelong brand ambassadors with Todd Spencer [...]
How Maker’s Mark is turning customers into lifelong brand ambassadors — live Word of Mouth Supergenius preview with Todd Spencer
June 18, 2010
We’re bringing together 31 amazing marketers for Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference in New York on July 20. The day will feature 12 how-to classes, 12 real-world case studies, and 6 brilliant authors. You’re going to learn practical, hands-on techniques to get people talking about [...]
How Maker’s Mark is creating lifelong brand ambassadors — live with Todd Spencer from Word of Mouth Supergenius
June 1, 2010
As a preview for our upcoming Word of Mouth Supergenius event in New York on July 20th, we’re featuring a bunch of the videos from our last “How to be Great at Word of Mouth Marketing” event in Chicago. It’s going to be an amazing day filled with 12 how-to classes, 12 real-world case studies, [...]
Newsletter #774: The “Just Ask” Issue
March 18, 2010
[Welcome back to the Damn, I Wish I Thought of That Email Newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] When you need help or a little advice, it never hurts to just ask. A few opportunities to [...]
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