[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Even with all the social networking tools that come out every day, a great website is still an important home [...]
You lost the sale because you got greedy
April 22, 2011
I was interested in these awnings for my patio. I wanted to find out where to get them and what they cost. But I couldn’t, because they wouldn’t answer either question until I coughed up all my personal contact info. Bye bye! When you force people to give you information when they don’t want to, [...]
Newsletter #720: The “Learn from Your Customers’ Mistakes” Issue
February 26, 2009
{Welcome back to the Damn, I Wish I Thought of That Email Newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the left.} When a customer commits a mistake on your site, it's your fault. Watch for these trends and look [...]
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