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Tag Archives: fan communities

Are you giving your fans the tools to show their love for you?

Marker’s Mark Ambassadors love to show off their affiliation with the company. So Maker’s gives every ambassador a set of business cards to carry. Each of those handouts is a high-value word of mouth referral. There are tons of legendary stories of proud ambassadors using the cards to show off their whisky expertise, to start [...]

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Louis C.K.: You deserve a million dollars

Comedian Louis C.K. (who is the funniest man alive if you’re a 41-year-old dad like me) did something rebellious, simple, and awesome: He filmed his own comedy special and sold it online for just 5 bucks. No network, no middlemen, no big company getting between him and his fans by jacking up the price and [...]

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500,000 fans prove it: Social media has nothing to do with a great ambassador program

Bill Samuels Jr. is a 7th-generation bourbon maker and president of Maker’s Mark. His Ambassador Program is, time and again, considered the gold standard of product fan clubs. 500,000 people proudly carry a membership card to show their support for this brand. Guess what? It ain’t about social media. The entire program is run with [...]

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