The headline on this smart offer from Micro Center computer stores says it all. And the offer works — we go to the store when we get this postcard, and we usually buy something. (And when we can’t make it to the store, we usually give the offer to a friend.)
“We’re making this incredible offer because we’re sure you’ll love the shopping experience and will come back often.”
January 7, 2011
You won’t give me a free sample???
December 22, 2010
I buy a lot of envelopes. We went to the website of our envelope printer because we wanted to check out some new colors. I asked for some free samples. They insisted that I pay for the samples. Such a bad customer service moment. I’m annoyed and I’m shopping elsewhere. They turned me away at [...]
A cheap sample is better than a free sample
December 15, 2010
I love this offer from Paul Fredrick shirts: Get a custom dress shirt for $19.95. You chose the size, the collar, the cuffs. Here’s why it’s a great offer: They make great shirts (the most important thing in sampling). Tryers will love what they get. The low price attracts prospects — and screens out freeloaders. [...]
Newsletter #805: The “Get Them Sharing” Issue
October 21, 2010
Welcome back to the Damn, I Wish I Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] When you help your fans and customers share, it gets them talking and creates relationships between them. Opportunities to do [...]
Send a birthday card to a customer
August 15, 2010
On her birthday, my wife received a card and a coupon from Anthropologie, one of her favorite stores. The necklace got you to engage with the offer, to play with it, and to think about it. (A regular flyer would have been tossed.) The coupon was for a discount the entire month of your birthday, [...]
Buy one, give one, send 5 bucks
November 6, 2009
I’ve written before about how I’m a big fan of how Adagio Teas uses simple offers to get great word of mouth. They may have the best word of mouth execution of any site I’ve seen — learn from them. Here are a few more examples that you could do too: 1. Make it easy [...]
Make it easy to share offline
March 14, 2009
We talk too much about social media when talking about word of mouth marketing. Social media is just one piece of the online part of word of mouth. You also need to pay attention to the offline experience. The best offline word of mouth comes from a physical shareable that you can give to someone [...]
Newsletter #718: The “Take It Back to Work” Issue
February 12, 2009
{Welcome back to the Damn, I Wish I Thought of That Email Newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the left.} Customers headed back to the office have direct access to your potential new customers, give them something to [...]
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