Here’s a smart, simple idea from Sambazon: Every employee’s business card is also a coupon for a free sample. Meetings will turn into product experiences. Business cards turn into actions instead of scrap paper.
Would you let a customer walk away for 40 cents?
December 2, 2011
Of course not. So copy this simple example and honor your competitor’s coupons. A coupon holder is ready to buy, and you don’t want to lose them over a small discount. Especially if it’s one of your regulars who is being tempted by the competition. Most of the time, your economics are the same as [...]
Maybe you don’t need a complicated fancy branding campaign
June 29, 2011
Maybe you just need one awesome reason for customers to drop by. Great example: this $2 shirt special from Old Navy.
How to get someone to share your ad with the whole office
June 11, 2011
It’s easy: Give people something to stick on the office fridge. Print up some simple flyers with 10 tear-off discount codes. Add the headline “Be the office hero: Put this on the fridge at work” Hand it to everyone leaving your store/restaurant/business who looks like they’re going to work. You’ll reach more people in one [...]
Did you put a word of mouth reminder in the box?
June 3, 2011
Every order you fulfill is an opportunity to get a word of mouth referral. It’s a great moment: The customer just opened the box, they’re excited about their new thing, and they are happy that you sent it to them. This is when you ask for the referral. Put something in every single box that [...]
Screw ya later, alligator
May 7, 2011
Always icky: The short-term discount that turns into an expensive, long-term contract. Maybe it gets you new customers. But it also leaves your most loyal customers resenting you, every month, forever. How could you create an offer that excited future customers, but rewarded loyal ones?
Dang, just missed it
April 30, 2011
I love this idea: Austin’s Pizza emails out a great coupon every Friday, just before lunchtime. And we have a big staff lunch every Friday. (And it’s an interesting email, and they have great pizza.) But it arrived at 12:18 today. We already ate. (They usually miss the lunch hour by a few minutes. We [...]
Newsletter #820: The “Earn the Repeat Sale” Issue
February 17, 2011
[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] If you’ve earned the trust and respect of your customers, selling to them is much easier than selling to strangers. [...]
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