Consumer Reports did a survey of top consumer gripes: Hidden fees – 8.9 Not getting a human on the phone – 8.6 Tailgating – 8.3 Cell-phone use by drivers – 8.0 Incomprehensible bills – 7.8 Dog poop – 7.6 Unreliable Internet service – 7.6 Discourteous cell phone use – 7.6 Waiting for repair people – [...]
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