BlogWell: How Big Brands Use Social Media is our amazing social media conference series — and if you haven’t been to one yet, you’re missing out. Our next one is in Atlanta on November 8 and features case studies from UPS, Newell Rubbermaid, NCR, Coca-Cola, Solo Cup, Georgia-Pacific, DeVry University, and The Home Depot — [...]
Show it, don’t say it!
May 23, 2011
You can talk all day long about how great you are. Or you can show everyone. Check out this great find by Matt Heinz: A booth by BalloonDesigners.com staffed by a woman in a balloon dress. How can you replace your brochures with a fascinating demonstration? Read Matt’s full post here.
The TED hotel conundrum
February 5, 2011
Every year 3,000 incredibly influential people show up in Long Beach, CA for the TED conference. It moved there 3 years ago and fills every hotel in town. The hotels are pretty crusty. No one expected that all these CEOs and celebrities would suddenly be staying for a week, so they haven’t been updated in [...]
How do you earn word of mouth in tough times?
March 25, 2009
Give away the stuff that isn't selling. Use your surplus to make friends — when they most need it. Ideas I overheard: Gyms should let people who lost their job have a free off-peak-hours membership Salons should give free haircuts/facials to anyone on their way to a job interview Conferences should give scholarships to struggling [...]
From the new edition of my book: Word of mouth case study — FreshBooks
March 17, 2009
Over on our GasPedal blog, You Can Be a Word of Mouth Supergenius!, we highlighted a new case study from the revised edition of my book each day last week. This case study focuses on FreshBooks and how they've now got great word of mouth as a result of trying lots of different little things. [...]
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- The Home Depot’s case study: How to bring your culture to life through an online community
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- Save the Date: Word of Mouth Crash Course, May 10, Austin
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