Archive of tag "Brains on Fire"

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It’s more rewarding to work at a company that does its part to make the world better. You can do it without pushing an overly-political agenda or getting ultra-hippie; here are three ideas to get you started inspiring people:

1> To help local communities
2> To be eco-friendly
3> To do awesome things
4> Check it out: Oddly Specific

1> To help their communities

Give your customers a little incentive to help their communities. At the local level, it can be an opportunity for you to connect with customers by asking them to help volunteer at charitable events. On a larger scale, think like Disney, who is partnering with charities across the country for “Give a Day. Get a Disney Day.” The program promises a free one-day admission for people who volunteer for a day of service with a participating organization in their community.

The Lesson: You don’t have to donate big money to make big differences in lots of communities. Think about the creative ways you can encourage customers to give smaller charities the one thing they often need most: volunteers.

2> To be eco-friendly

Encourage your customers to be a little greener with a perk or two for those who practice Earth-friendly habits. After watching cars idle in line at a neighboring fast-food outlet, Evan Dohrmann, owner of Portland’s Little Red Bike Cafe, started a bike-thru lane for cyclists and pedestrians. Evan also gives these customers a special 50-cent discount and free use of a tire pump. It’s not a huge giveaway or something he has to put big money into — it’s just a nice gesture that brings in new customers and maybe even encourages a few existing ones to practice healthier, greener habits.

The Lesson: Being eco-friendly isn’t a passing fad, it’s something more and more of your customers are beginning to think about in everything they do — so it can’t hurt to start building greener options into your business.

Learn More: R&I

3> To do awesome things

Inspire your fans to do great things for themselves, their companies, or their world. If you empower them with some great advice or amazing ideas, they’ll share it, remember it, and find ways to return the favor. A lot of companies do this by giving away ideas through blogs and newsletters. Our friends at Brains on Fire took it a step further with their Tequila Shots Manifesto. Tequila Shots — a reference to their celebration when they reach an internal goal — is 67 pages of inspiring ideas on how to stay focused, how to do work that truly matters, and how to remember to have fun. It’s rules they live by, but presented in such a way that lots of people have taken bits of it and made it their own.

The Lesson: Inspire people to do great things by sharing your ideas, your beliefs, and the lessons you’ve learned.

Learn More: Brains on Fire

4> Check it out: Oddly Specific

Check out this home of “peculiarly exacting signs” — they’ve got tons of examples of postings, street signs, and advertisements that are, well, oddly specific.

Check it out: OddlySpecific.com

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We’re bringing together an all-star group of word of mouth marketers for Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on December 16 in Chicago. We’ll feature 12 how-to classes, 12 real-world case studies, and 6 brilliant authors. You’re going to learn practical, hands-on techniques to get people talking about you the next day.

Our lineup of speakers includes word of mouth supergenius and Brains on Fire Firstarter Spike Jones. Spike will be hosting the class “How to Create a Fan Community,” and offered these tips as a preview:

  • Find the passion conversation. To get people talking, find the topic your biggest fans love; it’s what Spike calls the “passion conversation.” To find it, Spike recommends asking questions such as: How do my customers use my product? How does it fit into their lives? How does it work for them?
  • Create a barrier to entry. By encouraging community members to put a stake in the game early on, everyone is invested from day one.
  • Establish a powerful identity. Everyone wants to believe in something bigger than themselves.

Hear Spikes’s live Supergenius preview (and check out our Facebook page to see all our interviews):

GasPedal's Word of Mouth Supergenius Conference!

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NYC Event Logo 1Word of mouth marketing is more than just a marketing technique.

It's a movement.

It's a movement that says we believe that the only path to success is earning the respect and recommendation of our customers. 

Our work empowers people and gives them a voice … a process that can never be reversed. If we succeed in satisfying our customers, we will benefit greatly because they will share their enthusiasm and support our brand. But if we fail, that same voice will hold us accountable and broadcast our failings.

Only honest marketers with confidence in their products dare engage in word of mouth marketing — because it will backfire if the promise of your marketing message isn't backed up by reality. Once you give people a voice, they will tell the true story of your company, good or bad.  Word of mouth marketing is self-policing and pushes marketers to create better products and provide genuine satisfaction.

Word of mouth marketing is about making people happy.

Today, it's been 2 years since I stepped down as the CEO of WOMMA.

We were on a mission, embodied by this amazing poster by Brains on Fire.

I'm still a believer.

WOMMA, WOM industry, keep fighting the good fight.

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Your Friendly Host

I'm Andy Sernovitz, a fairly helpful marketing guy. I write about word of mouth marketing, ethics, common-sense business, and entrepreneurship.

I'm an author, professional speaker, consultant, and teacher.

I look like this. I'm a Sagittarius. These are my turn-ons. The greatest album in the world. Full bio here...

I Teach Word of Mouth Marketing

GasPedal LogoYou can have amazing word of mouth.

Word of mouth marketing is something you can do very well. My company GasPedal will help you get started quickly, with simple-but-intense training, honest answers, and eye-opening ideas. GasPedal's fast, how-to marketing strategies are affordable, easy to execute, and deliver measurable ROI in 60 days.

Learn more: http://gaspedal.com

Social Media Business CouncilJoin the Social Media Business Council, a brands-only community that helps large organizations build successful social media programs.

Learn more: http://www.socialmedia.org

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