IKEA’s family-friendly shopping is legendary. More important: Everything they do is cheap and easy for you to do too. How many big companies pay for some overly-clever multi-million-dollar ad campaign to tell us they are family-friendly, instead of just doing the easy things that actually matter to customers? It’s easier to just do it right.
The bargain that makes advertising work
November 16, 2011
Advertisers have a deal with consumers: You give us entertainment or information, and we’ll give you attention. (And if you don’t deliver your part of the deal, we’re going to ignore you and resent you for wasting our time.) As we discussed in yesterday’s post about Nike’s advertising: If you’re spending the money to make [...]
Strive for this
November 15, 2011
Do you make ads so good that people send them around as inspirational messages? Do you make ads so good that people watch them weekly? Do you even try? When you create a TV ad, you’re paying to send a message to millions of people. You have an obligation to go for greatness. Example: I [...]
Placement is everything
November 12, 2011
Even the best ad in the world fails if you run it in the wrong place. Like this customer service billboard in front of a trash can. Buying ads (or earning recommendations) in the wrong media, the wrong page, to the wrong audience, or at the wrong time can do more harm than good. Spend [...]
Show up where your customers appreciate it most
September 28, 2011
Why wait for customers to come to you? Go where they are already hanging out. Don’t: Buy a sponsorship or try to sell to them. Do: Give them a genuinely useful, no-strings-attached service. Something they’ll appreciate and remember you for. Great example: Austin is full of runners. And wherever you find runners, you’ll find water [...]
Make visiting your business a special occasion
September 26, 2011
You can advertise all day long hoping to push people into your business. You can nag, and annoy, and scream. It’s expensive, and it doesn’t work very well. Or you can give people reasons to want to come into your business. You can get them to ask for it and actually make a special trip [...]
Newsletter #849: The “Feature Your Fans’ Content” Issue
September 8, 2011
[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] When you start featuring the work of your fans, two things happen: 1) You get a ton of great content, and [...]
When lawyers edit your advertising
September 2, 2011
From a major bank’s website: Lesson: If you can’t make a great, strong claim — you shouldn’t be advertising it. If you can’t write reasonable ad copy without someone watering it down, then you need to fight the internal battle to give you the freedom to do it right.
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