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We’re hiring Community Builders in Austin and Chicago

My company, GasPedal, and its brands, SocialMedia.org and WordofMouth.org, are growing fast. And we’re looking for talented, passionate people to join our team in Austin and Chicago. Community Builders at SocialMedia.org are researchers looking for new members or staff to join our family. You’ll track down kindred spirits, help them understand what we do, and […]

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Newsletter #1009: The “Lessons from an Amazing Software Trial” Issue

[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] When we tried out Bigcommerce, an e-commerce software and shopping cart service, we were surprised by their remarkable customer service throughout […]

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The No-Pants Problem

I want to buy from you.  But I’m not wearing any pants.  (Actually, I am. But my wallet is in some other room, in my work pants.) I get to your web site checkout. There’s only one way to pay: credit card. There’s no way I’m getting off that couch to find my pants with […]

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Joe Curry, Social Media Manager at Target

This is a post from my company, SocialMedia.org’s blog. Check it out for more profiles and stories about the people running social at really big brands. Joe Curry has been a member of SocialMedia.org since 2009 as a part of McDonald’s roster. In 2011, he continued his membership as the Social Media Manager for Target. […]

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Another native advertising deception

Companies that sell native advertising are telling advertisers that it’s the most effective advertising ever. But … they are only reporting half the story — that lots of people view and share native advertising. Native advertising is fundamentally deceptive. Why? Its purpose is to trick people into viewing ads by disguising them as regular content. […]

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Nasty talk — when you least expect it

Check out this great video for the Thug Kitchen Cookbook. It’s totally inappropriate — except that it’s perfect for the product, and it’s actually funny. If you’re going to try a viral stunt that’s crass, make sure it’s appropriate to your brand and relevant to the product. Not like K-mart’s poop jokes.

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Turn “whoops” into a word of mouth opportunity

This is a post from our WordofMouth.org project. Check it out for more great word of mouth marketing tips like this every day. Jura is a small island off the West coast of Scotland, which many people had never heard of until it went missing — missing from Google Maps, that is. Google had somehow […]

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Newsletter #1008: The “Lessons from a Parking Lot” Issue

[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Offering remote airport parking is pretty much the same for everyone, right? Well, at Austin’s FastPark & Relax, they’re doing things […]

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Lauren Vargas on writing Aetna’s social media playbook

This is a post from my company, SocialMedia.org’s blog. Check it out for more profiles and stories about the people running social at really big brands. This story features tips and advice from Lauren Vargas, Community Strategy Director at Aetna. We’re happy to call her a member of SocialMedia.org since 2011. Keeping social media guidelines […]

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