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Newsletter #993: The “Customer Love” Issue

[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] One of the most underrated word of mouth tools is customer love. You work so hard to earn it, but what […]

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Newsletter #992: The “Better Than Marketing” Issue

[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Anyone can buy an ad — but if you read this newsletter much, you know how we feel about most advertising. […]

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Newsletter #991: The “Little Trees” Issue

[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] We’ve all seen those tree-shaped air fresheners hanging from someone’s rear-view mirror. They’re called Little Trees, and apparently, you can find […]

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Newsletter #990: The “Lessons from an Ancient Industry” Issue

[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Did you know that the oldest piece of jewelry discovered dates back to 100,000 years ago? That’s a long time for […]

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Superhero word of mouth marketing

This is a post from our WordofMouth.org project. Check it out for more great word of mouth marketing tips like this every day. People love talking about those rare moments when companies make someone’s day or, even better, when they save the day. It’s all about the small stuff, like amazing customer service experiences, and […]

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Newsletter #989: The “Rethink It” Issue

[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Tesla, Amazon, and Dollar Shave Club all have something in common: They got everyone’s attention by being unlike everyone else — […]

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If your office is raving about it, your customers will too

This is a post from our WordofMouth.org project. Check it out for more great word of mouth marketing tips like this every day. Guess what? The passionate conversations you have at work that spread throughout the entire office, that’s word of mouth. We’re not talking about the daily email threads or the normal work stuff […]

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Do you know what might be killing you?

I love this great new website we use to manage recruiting. It’s a huge step up from our old platform, with many more features.  But it’s sloooooow. It makes the same job take twice as long. Which may be a deal-killer. I don’t have the time for better if it’s also more time-consuming. Creating the […]

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Newsletter #988: The “You’re Looking at the Problem Wrong” Issue

[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Ideas that make other people say “Damn, I wish I’d thought of that!” don’t come from rocket scientists. They come from […]

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