More Great Stuff:
Andy Sernovitz | Damn, I Wish I\'d Thought of That!
Damn, I Wish I\'d Thought of That! – Andy Sernovitz Blog – Unusually Useful Ideas for Smart Marketers. A great, practical blog that will help you use word of mouth marketing, social media, viral marketing, blogs, buzz, evangelism, and more.
Tell every single customer "We’d be grateful of you posted a review."
You have a ton of happy customers. They will say nice things about you. But they need a little reminder. They need to know that it’s important to you and that you appreciate it.
Unhappy customers will post negative reviews on their own. Your fans are the ones who forget.
(Remember to say "thank you" next time you see them.)
P.S. Take a look at the post-it I use when I gift my book.
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You can have amazing word of mouth, and I can help you do it.
My book, Word of Mouth Marketing: How Smart Companies Get People Talking, is full of practical, how-to tips on how you can get more people talking about you tomorrow. Book site | Amazon
My keynote speeches about word of mouth marketing and social media, will leave your group energized, educated, entertained, and enthusiastic about the power of word of mouth.
My companies:GasPedal: 
We'll help you get started with word of mouth and social media. Call us first for practical, how-to advice you can actually use.
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This is such a simple concept but one that’s easily overlooked sometimes. Nice tip/reminder.