See Andy's other stuff:

LinkedIn
RSS Feed

Follow Andy

Contact Me >>

Easily preventing a bad situation

It’s always a mess when you get to the doctor’s office and get a surprisingly large bill.

That’s why I was so impressed when my new doctor left me this voicemail:

Hi Andy,

We called your insurance company for you and confirmed that the bill for this visit will be $84. We look forward to seeing you on Thursday.

That was nice. And easy.

What super-simple thing can you do to make new customers feel better about choosing your business?

Email to a friend:

Privacy: We won't save or reuse these emails.

Comments

Comments are closed.