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Archive | November, 2011

Strive for this

Do you make ads so good that people send them around as inspirational messages? Do you make ads so good that people watch them weekly? Do you even try? When you create a TV ad, you’re paying to send a message to millions of people. You have an obligation to go for greatness. Example: I [...]

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You are a good person

When a dry cleaner offers a free cleaning to someone going on a job interview, it’s not just a promotion. It’s an honorable, human gesture that says something good about them — and why you should support them as more than a business, but a member of your community. What true service can you provide [...]

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Have a personality

Show that you’re human. Share a little humor. Your customers will love you for it. Bonus: Competitive advantage. Most companies are completely unable to stop the corporate speak or keep their lawyers out of the communications. You win if you’re the company that your customers can relate to.

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Placement is everything

Even the best ad in the world fails if you run it in the wrong place. Like this customer service billboard in front of a trash can. Buying ads (or earning recommendations) in the wrong media, the wrong page, to the wrong audience, or at the wrong time can do more harm than good. Spend [...]

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Why there are so many social media experts

Being an expert on social media is like being an expert on a sport. If you want to be a football expert, all you have to do is read, watch the games, and talk to a lot of people about it. There are bars you can go to and talk with other experts. All the [...]

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Newsletter #858: The “Good Things” Issue

[Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] This issue is all about smart ideas organizations, brands, and campaigns do to add some good in the world. What to [...]

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Support moustaches and support men’s health by donating now

Did you know that one in every two men will be diagnosed with cancer in their lifetime? Scary stuff, certainly. But as it turns out, about 1/3 of all cancer deaths could be prevented if we lost some weight, ate better, became more active, and got regular check-ups. That’s where moustaches come in. Every year [...]

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Your secret source of free market research

Here’s an amazing technique shared on NPR’s On The Media. Crime reporter Laura Amico runs a website called Homicide Watch D.C. that reports on murders in Washington, DC. She often scoops the police reports of a murder by looking at what people are searching for on her own website. People who know the victim know there [...]

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Heinz: How Facebook generates sales and fans

Heinz launched a new fancy ketchup — exclusively to their Facebook fans. (More from the NY Times.) And they have 850,000 Facebook fans. So many companies still don’t seem to get the benefit of social media fan base, but… There’s no other way you could get: 850,000 focus group participants 850,000 influencers who will talk [...]

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