I was thrilled to be a part of SmartBrief’s panel discussion last week, “How to Create a Viral Marketing Success,” featuring Stacey Kane of California Tortilla, Brendan Hart of National Geographic, and Stephanie Miller of Return Path — and moderated by Guy Kawasaki. We covered a bunch of topics, including how California Tortilla reaches 100,000 [...]
Video: How to Create a Viral Marketing Success – Guy Kawasaki, Andy Sernovitz, National Geographic and more
July 19, 2009
Intuit’s social media case study: How we’re winning with social media and the “new normal”
July 18, 2009
Come to BlogWell: How Big Brands Use Social Media on August 13 in Minneapolis — hosted by General Mills — where you’ll hear McDonald’s, Mayo Clinic, H&R Block, CME Group, General Mills, Ford, Progressive, and Walmart share case studies on how to create a fantastic social media program. You’ll learn how to get started, get past roadblocks, and make [...]
Cleaning up fake reviews
July 17, 2009
Kudos to TripAdvisor for exposing businesses suspected of posting fake reviews. Read the full story from MSNBC. Everyone wins when consumer reviews are clean and honest: Publishers thrive when readers trust their sites Consumers get fair and accurate reviews Scummy liars who post fake reviews get busted Folks, we're at an important time in history [...]
Make it a two-fer
July 17, 2009
A buy-one/get-one offer is a great word of mouth strategy. (See the photo for an example from The Week magazine.) Most people won't want to waste the free offer. It feels wrong. So they talk to all their friends and say "I love this magazine, I'm subscribing. Do you want one too?" They may talk [...]
Newsletter #740: The “Lessons From LEGO” Issue
July 16, 2009
{Welcome back to the Damn, I Wish I Thought of That Email Newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the left.} In its more than 50 years of history, LEGO has established itself as a maker of some of the most [...]
National Restaurant Association: How to Dive Into Word of Mouth Marketing and Social Media
July 16, 2009
Free movies: Screenings of Food, Inc. Sponsorship is more than a logo.
July 16, 2009
The new movie Food, Inc. is getting a lot of attention with its focus on problems with our food supply. Healthy food brands like Chipotle and Stonyfield are promoting the film. But word of mouth needs an action item. We need something that causes us to grab a friend and say, "Hey, I want to [...]
Social Media Safety Warning: NY State fines $300,000 for fake reviews. Learn to protect your brand.
July 15, 2009
The crackdown on fake reviews and fake blog posts has begun: The New York Attorney General has fined a company $300,000 for encouraging fake reviews. It's a good thing. All ethical marketers know that we survive and thrive only through the trust and respect of our customers. Any effort to clean up the the bad [...]
PepsiCo’s social media case study: How PepsiCo is getting started in social media
July 14, 2009
Come to BlogWell: How Big Brands Use Social Media on August 13 in Minneapolis — hosted by General Mills — where you’ll hear McDonald’s, Mayo Clinic, H&R Block, CME Group, General Mills, Ford, Progressive, and Walmart share case studies on how to create a fantastic social media program. You’ll learn how to get started, get past roadblocks, and make [...]
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