Optimism is not false hope, it's a strategy for living. If you are optimistic about the future, you will step up and take responsibility and attempt to make it better for yourselves and your own children. – Louis Rossetto
Lessons from the USS Nimitz #1: Keep it simple — It’s not about the technology
June 14, 2009
(This is part of a series of posts about my trip to the USS Nimitz with a group of bloggers. Guy Kawasaki tells the story best. Click the photos for close-ups.) One of my favorite lessons from the USS Nimitz was KEEP IT SIMPLE. The entire flight deck is organized by a simple table-top diagram [...]
I’m only 82% dorky
June 13, 2009
Latest life challenges: Be less fat Keep up with a gazillion blogs Clean office Solution: Attach my old, slow Dell 700M laptop to an elliptical machine. I use Alltop and Google Reader with the fonts turned up big to get 30 solid minutes of reading done.
How a law firm becomes worth talking about
June 13, 2009
I get asked all the time, "How can service firms get word of mouth? We're too boring to use all those techniques you talk about." Bull. Check out The Parsinen Law Firm in Minneapolis. Their marketing is so cool that it makes the hippest ad agencies jealous. They published "Despicable Lawyer" magazine to make fun [...]
Email is special: It’s the only advertising that people ask for
June 12, 2009
Email newsletters are still my favorite single marketing tool. Why? Because email newsletters are about a simple bargain: Send me something interesting once a week and I'll let you email me forever. If you break the deal by sending me a selfish, salesy promotion, then I'll unsubscribe and you can't email me ever again. All [...]
Issue #735: The “Get Them Started” Issue
June 11, 2009
{Welcome back to the Damn, I Wish I Thought of That Email Newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the left.} Help get your customers on their way to an awesome customer experience by doing your part to get [...]
BlogWell aha! #3: Social media strategy from Megan Parker and Sean Gannon of GE
June 10, 2009
Come to BlogWell: How Big Brands Use Social Media on June 23 in San Francisco where you'll hear Dell, Cisco, Wells Fargo, Intuit, SAP, General Mills, Kaiser Permanente, and Pepsi share case studies on how to create a fantastic social media program. You'll learn how to get started, get past roadblocks, and make your social [...]
Give a gift that sticks around
June 10, 2009
Companies waste a lot of money on one-time giveaways and gifts that get thrown away. The world does not need another custom mousepad. If you're going to give something away, find something that is going to be saved or displayed for months or years. This fold-up shopping back from the UPS Store is always in [...]
The power of a great brand #2
June 9, 2009
You know a brand is great when it lives beyond the company. Pan Am died in 1991. They're still selling souvenirs 18 years later.
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