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Showing is better than selling

February 9, 2009

CIMG3655 Did you know you can get personalized Sharpies (more info)?

How did Sharpie's Susan Wassel promote it? 

She created souvenir pens with Barack Obama's signature, and gave them out at our BlogWell conference.  People were fighting to get one.

(No one would have responded if she passed out flyers or other traditional marketing material.)

Lesson: Good, simple word of mouth marketing shows someone something remarkable.

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3 comments. Read them below or add one. (Trackback)

{ 1 trackback }

Lego: The greatest business cards ever
November 18, 2009 at 2:22 pm

{ 2 comments }

Maria Reyes-McDavis February 9, 2009 at 11:25 am

This is such a simple, insightful post.

sharpie susan February 10, 2009 at 2:57 pm

thanks, andy. and here’s one back at you. i’ve been reading your new WOM book and it is absolutely the best book I’ve read to date on the subject. I am copying and pasting portions to share, with a mandate (and amazon link) to buy buy buy! It’s a paradigm shift for many marketing “traditionalists” but absolutely represents the marketplace of the future. i can’t wait until everybody gets where you’re pointing. thanks!

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I'm Andy Sernovitz, a fairly helpful marketing guy. I write about word of mouth marketing, ethics, common-sense business, and entrepreneurship.

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