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How to tell if a vendor is healthy

Take a look at their jobs page. 

1. If they are hiring, that's a good sign of growth.

2. If they are hiring engineers, that means that they are investing in building a better product

3. If they are hiring more sales people than engineers, they may be using sales to cover for a weak product. 

(This is a general rule of thumb, not the only thing to look at.)

Example:  We've started using Central Desktop.  Current openings: 2 sales/marketing, 1 support, 3 engineers.  Good ratio.

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Sue @ TameBay said... (Mar 20, 2008 1:55:42 PM)

4. If they're hiring more support people than engineers, be worried.

Pat Moore said... (Mar 23, 2008 1:52:16 PM)

I am not certain how much information you really can draw from just the HR needs.

For example, hiring lots of

* engineers -- They have a lousily engineered product and their current engineers are frustrated and bailing.

* customer support -- they are zappos.com : "A service company that just happens to sell shoes"

* sales people -- The company was a bunch of engineers who just discovered that the product doesn't "sell itself".

* not hiring at all -- when I worked for linkedin .com, we did the entire job + paypal integration with less than 10 engineers - in ~3 months - over the xmas holiday season - working 9am-5pm. LinkedIn was one of the most efficient companies I have ever worked for. They didn't need to hire a lot.

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